Get Fiber Optic Internet

 

We are seeing a record uptick for residents looking for a fast and stable internet connection. We have re-tooled how we process fiber connection requests, and it all starts here:

 

 

We will get back to you with an idea of your connection options and cost ranges if applicable. Due to high demand, please allow 5-10 business days for us to respond.

 

We’ve done it again!

We won two new BroadbandNow awards in 2020:

 

Coronavirus Update

Changes to Our Office Hours

 

As a prominent county internet service provider, keeping our customers connected during these uncertain times is our top priority. With the impact of Coronavirus spreading, we’re dedicated to protecting our customers internet connections and to ensure they have access to resources and services they need. As health concerns grow, we’re also doing everything we can to keep our employees safe, including rescheduling non-essential travel and events, and sharing the latest health and wellness tips provided by the Center for Disease Control. As a result, we would like you to take note the following actions we are taking.

 

Limited Hours – Eastsound and Friday Harbor (upstairs)

Both retail locations will be available for equipment pick-up and drop-off only during the follow hours:

 

9:00 am to 5:00 pm

Monday Through Friday

 

We ask that you help us keep everyone safe with the following guidelines:

  • Office hours are for pre-arranged equipment pickup and drop-off only. Tech support and other questions must be handled by phone
  • Please call ahead so that we can have your equipment ready within 24 hours
  • Wear a mask (no shirts pulled up over faces please)
  • One customer inside at a time. We will be sanitizing surfaces between customers.

For support please use our dedicated phone and email support hotlines:

 

Residential Support

We’re already prepared to help you remotely 24/7/365.

(360) 378-5884

 

Business Services Support

Continue to access our Business Services department directly via the standard Business Support line you have been provided. We are availability 24/7 for questions or concerns.

Serving San Juan County Since 1996

FIBER INTERNET

The most advanced Internet broadband delivered to your door.

LTE WIRELESS

The most cutting-edge wireless technology for use in your home.

DIGITAL VOICE (VOIP)

Clear, reliable Internet phone options delivered over your existing phones.

LEGACY DSL

The first of our Internet services delivered to over 2,000 customers.

WEB HOSTING

We host and manage websites for members of our community.

EMAIL HOSTING

We supply rockisland email addresses to those who want one.

NETWORK DESIGN & INSTALL

We can design a network for your home, office, business, marina or otherwise.

BUSINESS SERVICE

We have a full-service Business Services Team in place to upgrade and manage your business communications from top to bottom.

T-MOBILE RETAIL

We host a complete T-Mobile store in Friday Harbor for your convenience.

Improving connectivity all around our beautiful community.