COVID-19 Information:

  • Rock Island offices are open for device drop off/pick up and swaps only. Masks are required.
  • For all other concerns, we are still available 24/7 to assist you remotely!

Call 360-378-5884 OPTION 1: TECH SUPPORT or send us a ‘Chat’ 

  • You can also reach us by mail:

          PO BOX 1130 Friday Harbor, WA 98250

          or –

         208 Enchanted Forest Dr. Suite D Eastsound, WA 98245

Thank you and Stay Safe!

Our Administrative Hours

Monday – Friday: 9:00am – 5:00pm
Tech Support Open 7-Days a Week

T-Mobile Store Hours

T-Mobile Retail Store in Friday Harbor is closed September 1 until further notice.


Submit your question to the correct Rock Island team by completing the form below. This is the fastest way to get a response from the most qualified person. Please be as detailed as possible when describing your issue and a Rock Island employee will get back to you as soon as possible.

* Formats: 360-378-5884 or 3603785884



Our Offices

Friday Harbor
Rock Island Communications
345 Court Street
Friday Harbor, WA 98250

Orcas Island
Rock Island Communications
208 Enchanted Forest
Suite D
Eastsound, WA 98245

Mailing Address
Rock Island Communications
PO Box 1130
Friday Harbor, WA 98250


Our Main Number: (360) 378-5884

  • Customer Support or for new service availability, press option 1
  • For Billing, press option 2
  • For fiber inquiries, press option 3
  • For our hours & locations, press option 4

(360) 378-5884