Contact Rock Island
COVID-19 Information:
- Rock Island offices are open for business. Masks are required for all customers.
- Eastsound and Friday Harbor Office Hours: M-F 9 am - 5 pm.
- We are also available 24/7 to assist you remotely:
360-378-5884 OPTION 1: TECH SUPPORT / OPTION 2: BILLING or send us a ‘Chat’ - T-MOBILE Retail in Friday Harbor is OPEN: M-F 10am-6pm Sat: 9am-5pm. CLOSED SUNDAY.
*Due to staffing issues, our T-MOBILE Retail store will have reduced hours of operation and store visits will be by appointment only through August 31, 2021. We appreciate your cooperation as we strive to serve our community with limited resources.
Please Note:
- Store Closed SAT Jul 31
- Store Closed FRI Aug 6 - SUN Aug 8
- BY APPT ONLY Starting MON Aug 9, for the month of August.
- New store hours starting MON Aug 9:
MON, WED, THU, & FRI: 9 am - 4 pm
TUE: 10 am - 4 pm
SAT & SUN: CLOSED
Click here to schedule your appointment: Schedule Appointment - You can also reach us by mail:
PO BOX 1130 Friday Harbor, WA 98250
- or -
208 Enchanted Forest Dr. Suite D Eastsound, WA 98245
Our Offices
Friday Harbor
Rock Island Communications
345 Court Street
Friday Harbor, WA 98250
Orcas Island
Rock Island Communications
208 Enchanted Forest
Suite D
Eastsound, WA 98245
Mailing Address
Rock Island Communications
PO Box 1130
Friday Harbor, WA 98250
Our Phone
Our Main Number: (360) 378-5884
- Customer Support or for new service availability, press option 1
- For Billing, press option 2
- For T-Mobile, press option 3
- For fiber inquiries, press option 4
- For our hours & locations, press option 5
Our Administrative Hours
Monday – Friday: 9:00am – 5:00pm
Tech Support Open 7-Days a Week
T-Mobile Store Hours
Monday – Friday: 10:00am – 6:00pm
Saturday: 9:00am – 5:00pm
Closed Sunday
Closed on all national holidays.
Please Note:
– Store Closed Saturday, Jul 31
– Store Closed Friday, Aug 6 – Sunday, Aug 8
– BY APPT ONLY Starting Monday, Aug 9, for the month of August.
– New store hours starting Monday, Aug 9:
Monday, Wednesday, Thursday, & Friday: 9 am – 4 pm
Tuesday: 10 am – 4 pm
Saturday & Sunday: CLOSED
Live Chat
CONTACT ROCK ISLAND
Submit your question to the correct Rock Island team by completing the form below. This is the fastest way to get a response from the most qualified person. Please be as detailed as possible when describing your issue and a Rock Island employee will get back to you as soon as possible.