Fiber Update: January 2019

Fiber Lands In Friday Harbor! 

You may be eligible for a connection with no installation fee.


If you’ve been waiting to get connected to fiber in the Town of Friday Harbor, we have great news. Rock Island fiber is making its way through the town right now bringing up to 1G fiber (1,000 Mbps) to both homes and businesses. Best of all, hundreds of homes and businesses, close to 35% of the town, in fact, can connect with a no-cost fiber build! 

We’ve been quietly setting up the infrastructure we need for months in town to be able to distribute fiber on a wide scale. We are happy to announce that we’re ready and that we’ll be doing so at a break-neck pace.

Learn more online:

No contracts, local support, and great monthly prices are yours when you connect to our fiber network. There simply is no faster, cheaper and more flexible internet option around. No matter if you are a home or business, we have affordable rate plans for you.


Don’t delay getting connected; complete our activation request and we’ll get back to you quickly with everything you need to get you online. 


LTE Fixed Wireless – Save $50 in Jan!

Most of the county had flaky internet with download speeds between 2-4 Mbps before we started this effort. With our LTE Fixed Wireless service, we can put a modem in your hands, and you can see improvements in speeds and reliability in just a few minutes. 

For the month of January, we’re waiving our $50 activation fee. Every new activation comes with a 30-day money-back guarantee, so you have nothing to lose by giving it a try. 

Call or stop by today to learn more about LTE Fixed Wireless: (360) 378-5884


Business Services

Rock Island launched a line of business-focused products and services in 2018 and we’ve been on-boarding business accounts by the dozen ever since.

Our solutions are tailored for the specific needs of businesses and include items as simple as static IPs and virtual servers to managed Wi-Fi, company-wide cybersecurity, and a fully outsourced IT Department with 24-hour support if desired.  

To learn more about our Business Services you can email our Business Services team at: [email protected].


PSA: Clink 911 Outage

Attorney General Bob Ferguson wants to hear from Washingtonians impacted by last month’s statewide 911 outage.

Ferguson asks Washingtonians impacted by the outage to share their stories by emailing them to [email protected].

The more than 12-hour 911 outage, which occurred between Dec. 27 and 28, was the second lengthy statewide outage of the emergency call system managed by CenturyLink since 2014.

If you were impacted by the most recent 911 outage in December, email your story to [email protected]. You may or may not be contacted for follow up by the state. 


That completes another edition of our Fiber Update newsletter. Thanks for your time and your support. It’s a pleasure and a great honor to serve this county.

– The Rock Island Team

P.S. – If you missed prior editions, you can read them here. If you prefer not to receive these updates, simply click the “unsubscribe from this list” link at the bottom of this email.