Monthly Fiber Update: April

Howdy Neighbor!

It’s time for another Monthly Fiber Update. This email series will help answer some of the most common questions we receive about our fiber initiative. We‘ll continue to send out information like this every month to keep you up to date on the project, and let you know how to get involved if you choose to do so.

If you missed prior editions, you can read them here. If you prefer not to receive these updates, simply click the “unsubscribe from this list” link at the bottom of this email.

The Rock Island team is currently working on a massive amount of fiber builds throughout the county. Here is the current version of our ever-growing project list:

Current Group Projects:
Cape San Juan Part 2 on San Juan Island
Cayou Valley on Orcas Island
The Hamlet on Lopez Island
Salmon Point on Lopez Island
Elderberry on Orcas Island
Matia View on Orcas Island
Whiskey Hill on Lopez Island
Suncrest on Orcas Island
Brown Island on Brown Island
Harney View Park on Orcas Island

Upcoming Group Projects:
Downtown Eastsound on Orcas Island
North Lopez on Lopez Island
Roche Harbor Village on San Juan Island
Garry Oak on San Juan Island
Portland Fair Area on San Juan Island
Panorama Place on San Juan Island
Walker Drive and Karen Ln on Orcas Island

ONLINE Fiber Groups!
Alder Cottages on Orcas Island
Alder Forest on Orcas Island
Eagle Lake on Orcas Island
Seattle Pacific University on Blakely Island
Mineral Heights on San Juan Island
Mineral Point on San Juan Island
The Highlands on San Juan Island
Cape San Juan Part 1 on San Juan Island
Morning Light on Orcas Island
Spring Point on Orcas Island
LCLT Tuatara Rd on Lopez Island

There are hundreds of fiber connections under development in a neighborhood near you. If you want fiber, get your group organized!  Please visit our website to learn more about the process.

Downtown Eastsound is Getting Fiber!

We’re bringing fiber to the Eastsound core in 2016! It’s taken months to develop a design and rollout plan and coordinate with all the building owners, but now we’re moving forward to connect the town of Eastsound. Be sure to read this article online about the project and keep an eye out for our crews in town this year. Things are about to get interesting in Eastsound.

Once we get through Eastsound, we’ll tackle the other island hubs when the time is right. All three island centers are a huge priority for our team, and we look forward to connecting each of them as soon as we can. Thank you for your encouragement and patience as work these complex projects into our busy build schedule.

Ooma “Telo” for Digital Phone (VoiP)

Rock Island has recently completed a deal with Ooma to bring modern digital phone services to San Juan County! Say goodbye to your current phone provider with this reliable digital phone system. The features range from standard issue to cutting edge.

For only $15/month plus tax, you can access all of these great features, plus get the Ooma Telo hardware for free (a $99.99 value). Setup takes less that 5 minutes, and the Telo works seamlessly with your existing analog phones.

Features included with your Ooma digital voice plan:

  • Unlimited North American calling (USA and Canada)
  • Caller-ID, call-waiting and 911
  • Three-way conferencing
  • Anonymous call blocking
  • Call forwarding
  • Multi-ring
  • Do not disturb
  • Blacklisting
  • Advanced voicemail features like voicemail monitoring, private voicemail, send to voicemail
  • Add a second number for free!
  • One-touch voicemail audio playback
  • Remote voicemail retrieval
  • Online voicemail playback
  • Fax mode
  • PureVoice HD technology for clarity and reliability
  • Text alerts when 911 is called
  • Online portal with call log, preferences and contacts
  • Free mobile minutes
  • Choose any available area code
  • Encrypted calls
  • Call return
  • Connected home integrations
  • Everyday low rates on international calling
  • Unlimited calling to over 60 countries with the Ooma World Plan
  • Free Ooma-to-Ooma calling worldwide
  • Free Ooma Mobile HD App inbound and outbound calling
  • Google Voice extensions

Stop by your local Rock Island store or call our main number to learn more about getting digital phone powered by Ooma.

Wow, LTE Fixed Wireless – Rolling Out with BIG Success

It’s not fiber, but it sure beats DSL! We recently activated a wireless service in San Juan County to deliver quality broadband to the home and office. Our new LTE Fixed Wireless network is designed to provide Internet download speeds at 10Mbps and beyond!

Check Your Eligibility Here

Enter the address where you would like to receive service and we’ll let you know if you’re eligible at this time:

Not everyone is available for LTE Fixed Wireless service. This is a limited resource and is subject to line-of-sight access to our wireless source and more. Learn more abut our LTE Fixed Wireless on our website.

Monthly Open Meetings; Orcas Island in April

We started hosting monthly fiber meet-ups last September to open up a longer format, face-to-face dialog with the community about our project. Meetings will rotate every month from island to island. We will announce upcoming meetings and locations here and in our local papers. Be sure to attend at least one of these meetings if you’re interested in learning more about our initiative.

Please join us at the Rock Island office on Orcas Island this month. All are welcome and there is no cost to entry.

Here are the details:

1) Monthly Open Meeting: Join us for this general information session. All are welcome to attend.

Next Meeting: April 6th, 2016, from 5:30 – 6:30 pm

2) Monthly Group Organizer Meeting: Learn more about organizing your group at this session.

Next Meeting: April13th, 2016, from 5:30 – 6:30 pm

Both of April’s meetings will be held on Orcas Island at the Rock Island retail store located at:

Rock Island Communications
208 Enchanted Forest Rd., Suite D
Eastsound, WA 98245

We’ll see you next month with another edition to our monthly fiber update. In the meantime, thank you for your time and your support. We couldn’t do this without you!

All our best,

The Rock Island Team