service TO remote areas

A dependable service designed to provide connectivity to remote areas of our county where fiber is not an option.

Fixed Wireless Internet

Rock Island’s LTE Fixed Wireless is a solution designed to extend internet service to hard-to-reach areas or where our fiber infrastructure is not yet available. This dependable service is designed to meets the needs of everyday users. Speeds vary based on location. Follow the steps to see if LTE Fixed Wireless will work for you.

Determine Your Availability

This map will give you a quick look at your eligibility for our LTE Fixed Wireless service. To get started, click into our map and enter your service address in our search tool or navigate to your home. Once you have identified your pin color on our map, move to Step Two, and follow the option that best matches your results.

Determining Your Eligibility

This handy map we’ve provided will give you a quick look at your eligibility for our Fixed Wireless product. We are able to do this at near real-time by leveraging our network technology. 

To get started, click into our map and either navigate to your home or enter your service address in our handy search tool. Once you find your address, match the color of your pin to our legend.

LTE Fixed Wireless Availability Legend:

  • Fiber Service
  • Service Available
  • Needs Engineering
  • Service Not Available

One you  have identified your pin color on our map, move to Step Two and follow the pin color that best matches your findings.

Choose Your Path

It’s time to take action! Match your pin color on the map above to the one below and navigate to the following page. Complete the form to the best of your ability and we will get back to you as fast as possible with your next steps.

Fiber Service

Skip the wireless and go fiber! Complete this form and someone will contact you to get you connected to our fiber network instead.


Service Available

Congrats! It’s time to get you connected to LTE Fixed Wireless. Complete this form and we will contact you ASAP to get you online. 


Needs Engineering

We’re not quite sure service will work for you. Please provide your details and we’ll have one of our experienced technicians review your location.


Service Not Available

We’re sorry. Service is not available at this time. Join our wait list by completing this form and we’ll notify you as soon as we have an opening.


Get Familiar with the Possibilities of Your New Connection

Read more about our fixed wireless service, pricing, and add-on services.

LTE Pricing


LTE Resources

Add-on Services

Fixed Wireless Pricing

We have a 30-Day Money Back Guarantee available to all customers who take service. If our product doesn’t meet your needs, we will give you back all your money with no headaches. 

LTE Fixed Wireless


Home/office wireless internet

Speeds vary based your location

No data caps

Modem included

$50 activation fee

No contract

Affordable service beyond DSL for hard-to-reach areas in SJC

1 Rock Island email account

30-Day Money-Back Guarantee

A seasonal rate is available to part-time residents upon qualification. You can read more and apply for a seasonal plan online.

Fixed Wireless Resources

Fixed Wireless Overview

Long Term Evolution (LTE) Fixed Wireless Internet Rock Island Fixed Wireless is designed to extend service to areas hard to reach. It is a dependable service designed to meets the needs of everyday users. Speeds will vary from area to area and home to home depending on topography between one of T-Mobil's 4G LTE sites and your location.LTE, or Long Term Evolution, is a type of wireless technology. More specifically, it’s a 4G wireless communications standard developed by the 3rd Generation...

Fixed Wireless FAQ

What is Fixed Wireless internet? What is 700Mhz Spectrum? Will the 700Mhz be used for Public Safety? Can I use a landline if I received service via Fixed Wireless? What speed can I get via Fixed Wireless? Can I use a Static IP on the Fixed Wireless Service? Is Port Forwarding Supported? What is LTE Fixed Wireless? Our Long Term Evolution (LTE) Fixed Wireless service is a technology for getting fast and reliable broadband to locations within the county too expensive to deliver Fiber to the...

30-Day Money Back Guarantee

Each new Fixed Wireless service comes with a 30-day money back guarantee. Since we can’t be sure that you will get service at your desired location until you test it, we offer a 30-day money back guarantee to make sure you get the performance you need, where you need it. Due to the nature of any wireless service, connectivity needs to be determined in the home or business where it will be used. We have set up this program to give people a way to be sure they get service, and try it for 30-days...

Our LTE Modem

Our LTE Wireless modem makes it all happen. Plug one of these devices into a standard power outlet and wait four minutes. Once the modem boots up, Internet signal is live and can be accessed via one of the 3 ethernet ports or onboard wireless. There are also 2 analog phone jacks that can be used to convert a plain old telephone into a VoiP connection (additional hookup and rates apply). Here is what our LTE Modem looks like: If you qualify for service there are two ways to get your LTE...

LTE Quick Start Guide: BEC 6300

This Guide is for the BEC Ridgewave Modem Congratulations! You hold in your hand Rock Island‘s newest wireless Internet service designed to serve the San Juan County for years to come. Rock Island has been building this network using nation-leading wireless technology (LTE wireless/G4), and is broadcasting signal in private spectrums to protect the quality and longevity of this network. It’s a new era in San Juan County, and you are about to join the movement toward better connectivity, better...

Radio Frequency Communications Primer

T-Mobile uses radio frequency (RF) communications for delivery of emergency responder communications, broadband and cellular phone access. They use only FCC approved transceivers and conducts engineering evaluations to ensure that emissions are always at safe levels in all areas. Rock Island supplied power, fiber and constructed all T-Mobile sites in our partnership program. What is Radio Frequency? Radio frequency (RF) is any electromagnetic wave frequencies ranging from 3 kHz to 300 Ghz...

Add-on Services

Digital Phone (VoiP)

Introducing digital phone (VoIP) by Ooma. Rock Island has a unique partnership with the nation-leading digital phone provider to help you to cut the cost of your phone bill and increase your phone features. Simply connect your Ooma Telo to your Rock Island high-speed Internet and existing home phone to get crystal-clear North American calling for less than $20 a month.

Rock Island Mesh WiFi

A wi-fi mesh system or similar is almost a necessity in our county. These systems expand the area of your wi-fi coverage as well as minimize the loss traditionally seen with onboard modem/router wi-fi. The Rock Island mesh network system places multiple access points placed in strategic locations around your home to create one smart network to ensure high quality, whole-home Wi-Fi coverage.

Cyber Security

Get comprehensive internet security for your PC today. At the heart of our incredible cybersecurity software bundle is SecureIT, a best-of-breed security program with a simplified interface, state-of-the-art detection technology, and hands-free updates which make it the ideal choice for PC security.

Home Automation

We have certified installers and Control4 programmers on staff and can help you with your home automation needs, from simple to complex. We are the only San Juan County Control4 partner and we are very excited to help automate your home.

From Our LTE Clients

Customers Approve. Not only are we award winning, our customers like us too.