COVID-19 Update

COVID-19 Information:

  • Rock Island offices are open for device drop off/pick up and swaps only. Masks are required.
  • For all other concerns, we are still available 24/7 to assist you remotely!
          360-378-5884 OPTION 1: TECH SUPPORT / OPTION 2: BILLING or send us a ‘Chat’
  • T-MOBILE Retail in Friday Harbor is OPEN: M-F 10am-6pm Sat: 9am-5pm. CLOSED SUNDAY.
  • You can also reach us by mail:
          PO BOX 1130 Friday Harbor, WA 98250       
           - or -
          208 Enchanted Forest Dr. Suite D Eastsound, WA 98245
Thank you and Stay Safe!

Our Offices

Friday Harbor
Rock Island Communications
345 Court Street
Friday Harbor, WA 98250

Orcas Island
Rock Island Communications
208 Enchanted Forest
Suite D
Eastsound, WA 98245

Mailing Address
Rock Island Communications
PO Box 1130
Friday Harbor, WA 98250

Our Phone

Our Main Number:
(360) 378-5884

Tech Support:
(360) 378-5884, Option 1

Rock Island/T-Mobile Store:
(360) 378-5884, Option 3

Fiber Team:
(360) 622-2505

Business Solutions Team:
(360) 622-2599

Our Administrative Hours

Monday – Friday: 9:00am – 5:00pm
Tech Support Open 7-Days a Week

T-Mobile Store Hours

Monday – Friday: 10:00am – 6:00pm
Saturday: 9:00am – 5:00pm
Closed Sunday
Closed on all national holidays.

Live Chat



Submit your question to the correct Rock Island team by completing the form below. This is the fastest way to get a response from the most qualified person. Please be as detailed as possible when describing your issue and a Rock Island employee will get back to you as soon as possible.

* Formats: 360-378-5884 or 3603785884