Equal Access Program

Rock Island Equal Access Program

What is the Equal Access Program?

Rock Island has established a fund to provide a $30 discount on monthly internet service to qualified Rock Island customers. Once enrolled in the program, customers will receive this discount for 12 months.

Who is Qualified?

Anyone currently enrolled in the federal Lifeline program qualifies for Equal Access, and will retain the $30 discount for as long as their Lifeline enrollment is valid; no need to reapply in 12 months.

To apply for Lifeline, visit their site here: https://www.lifelinesupport.org/

*note that the FCC website states that Lifeline provides up to a $9.25 discount; this is true, but Rock Island’s fund covers the remainder, totaling $30.

Other ways to qualify

Aside from Lifeline, there are other programs that qualify you for the Equal Access discount. Below are some examples of qualifying assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Survivors Benefit Programs
  • Women, Infants, & Children (WIC) Nutrition Program

 

*Note that qualifying with one of these programs will require you to reapply in 12 months, as Rock Island only has access to Lifeline’s database to confirm continued eligibility.

How To Apply

Email  us at [email protected] and include the following information:

  • Account Name
  • Service Address
  • Lifeline Application ID or  proof of qualifying benefit received (please include a scan of documentation showing your enrollment in the program)

You will see the discount on your first invoice that is generated on or after September 1, 2024. Retroactive discounts are not possible.

Need Help?

The Community Resource Centers are available to help you apply for Lifeline and receive this benefit.

 

Rock Island staff can also assist you in our Eastsound and Friday Harbor locations:

 Orcas: 208 Enchanted Forest Rd, Eastsound WA

San Juan: 345 Court St, Friday Harbor WA

 

How to donate to Equal Access fund

You can make a one time or recurring donation to the Equal Access Fund here:

https://sjicf.fcsuite.com/erp/donate/create/fund?funit_id=1825

 Thank you for your support!

Questions?

Email us at [email protected]