Ellie and I wanted to send you a note about our experience with your installers Erin and Robbie yesterday. They came to our house to do the final connect to the new fiber optic system at Cape San Juan. They were really excellent. They arrived right on time. They got us wired and connected and then registered us with Rock Island. They then took each of our 6 internet devices (two iPads, two iPhones, one iMac and our TV) and entered the new WiFi system with user ID and Passwords. They checked to be certain everything worked well. When they left the system was entirely functional. In addition to being efficient and knowledgeable, they were careful, courteous and funny. Overall a very positive experience for us and very impressive for Rock Island. Congratulations.