OUTAGE: County-Wide Outage Restored.

11:57 26 September in Service Updates

Mainland Internet outage for Rock Island fiber customers. All systems restored. Outage started at roughly 11:15 and lated until 11:55. Total outage time was approximately 40 minutes. An upstream provider, Isomedia, performed a network change outside of a scheduled maintenance window without notification. This effected connectivity...

Monthly Fiber Update: September 2018

09:06 24 September in Fiber Updates

A Fixed Wireless Explosion   We have been talking A LOT about the benefits of our LTE Fixed Wireless product this summer. Why? Because our mission is to get as many people faster Internet as we can while we build out our fiber plant. Fiber has always been...

Monthly Fiber Update: August 2018

17:25 19 September in Fiber Updates

Speed up your Internet connection with Rock Island's LTE Fixed Wireless service.   We're waiving our $50 activation fee for the month of August – you just pay your monthly rate plan and that's it. Take advantage of this special offer while it lasts! Seasonal rates starting...

OUTAGE UPDATE: 8 Sites Down

16:50 17 August in Service Updates

Rock Island crews continue to monitor the fiber and LTE network for power. Rock Island crews have been deploying generators out to as many sites a possible to extend uptime. A total of 8/40 LTE sites are down at the moment with 5 on Orcas...

OUTAGE UPDATE: 6 Sites Down

15:48 17 August in Service Updates

Rock Island crews continue to monitor the fiber and LTE network for power. Crews have been deploying generators out to as many sites a possible to extend uptime. A total of 6/40 LTE sites are down at the moment with 5 on Orcas and 1...