OUTAGE UPDATE: Mainland Fiber Break

14:41 09 August in Service Updates

Wave Broadband continues to splice a broken fiber cable in Anacortes. This was an underground cable, not an overhead or areal cable as previously thought. Estimated ETR no earlier than 4 pm – Rock Island still expects it to be roughly 7 pm. T-Mobile cell and LTE...

OUTAGE UPDATE: Mainland Fiber Break

13:08 09 August in Service Updates

Wave Broadband has cut the the affected fiber in Anacortes and has started splicing the cable back together. Wave Broadband has given us an ETR of about 6 hours (7:00 pm) . T-Mobile cell service is up but limited. 911 calls are available to all...

OUTAGE UPDATE: Mainland Fiber Break

11:30 09 August in Service Updates

Wave Broadband has found the fiber break in Anacortes. The damage appears to be on a riser on an overhead distribution pole. Crews are preparing for a repair. ETR roughly 8 hours based on our estimation from similar outages in the past. T-Mobile cell service is...

OUTAGE: Mainland Fiber Cut

10:14 09 August in Service Updates

Contractor spotted on mainland road in Anacortes next to what appears to be a fiber cut. Crews are investigating now. Rock Island is still experiencing a county-wide Internet outage. Rock Island has powered up its Wi-Fi backhaul to the mainland and now all cell and...