OUTAGE: DSL Update

08:47 30 December in Service Updates

Clink provider reports that the Clink tech is on site and currently investigating the issue. No ETA was provided but says their next update to us should be shortly after 9AM PST. ...

OUTAGE: DSL

08:42 30 December in Service Updates

Rock Island DSL outage due to CenturyLink outage across the nation. CenturyLink had a severe nation-wide outage earlier this week and this appears to be related. Our engineers are working with CLink to get an estimate on time and looking for ways to bring DSL back up...

Monthly Fiber Update: November 2018

11:28 15 November in Fiber Updates

A New Eligibility List Is Here We've updated the LTE Eligibility Search tool on our website. This means you may now be eligible for service if you're not already a customer. Check your address on our eligibility search page. One-out-of-three homes/businesses in the county have tried our LTE...

Technical Support Representative

09:57 26 October in Jobs

JOB DESCRIPTION Title: Technical Support Representative Reports to: Vice President Support Job Summary • This position is Rock Island’s primary technology face to the customer. The Support Representative helps customers by email, in person and by phone – helps them directly, or refers them to the appropriate internal resource...