Fiber Technician: SJI

10:47 18 January in Jobs

Job Summary The principal responsibility of this position is the installation of Rock Island’s Fiber Optic plant. Assists in installing both outside plant and in-home fiber optic service; Pumping, jetting and hanging fiber optic cable; Splicing and patching customers onto the network; Troubleshooting connections and interacting...

Monthly Fiber Update: January 2019

15:58 16 January in Fiber Updates

Fiber Lands In Friday Harbor!  You may be eligible for a connection with no installation fee. If you’ve been waiting to get connected to fiber in the Town of Friday Harbor, we have great news. Rock Island fiber is making its way through the town right now bringing...

OUTAGE UPDATE: DSL Back Online

20:57 30 December in Service Updates

CenturyLink is now back online and all Rock Island DSL customers appear to be back online with no errors from our view. If you are experiencing any issues coming back online, please power cycle your modem. If that doesn't fix your issue you can call...

OUTAGE UPDATE: DSL

15:41 30 December in Service Updates

Update: The fiber break has been located and is being worked on, work began at approximately 13:30, and ETR is 22:30 PST tonight outage affected about 9 States along the west cost, from Alaska to Colorado ...

OUTAGE UPDATE: DSL

11:27 30 December in Service Updates

CLINK has found several fiber breaks in the backbone that carries our circuit, and have dispatched fiber repair technicians, they are expected to arrive within the hour, but there is no specific ETA. ...

OUTAGE: DSL Update

08:47 30 December in Service Updates

Clink provider reports that the Clink tech is on site and currently investigating the issue. No ETA was provided but says their next update to us should be shortly after 9AM PST. ...