Privacy Statement


Rock Island Communications (“Rock Island”) is committed to protecting your privacy. This Rock Island Communications Privacy Statement applies to all Rock Island Communications sites and services.


Collection of your Personal Information


As part of providing service to you, Rock Island collects personal information, such as your e-mail address, name, home or work address or telephone number. For billing purposes we may collect additional personal information, including your credit card number, bank account number, bank routing number and billing address.


Use of your Personal Information


Rock Island does not sell, rent or lease its customer data to third parties. Rock Island may access and/or disclose your personal information to the appropriate authorities for investigation and prosecution if we believe that you have used our service or equipment for an unlawful purpose, and you consent to our forwarding of any such communications and information to these authorities. In addition, you hereby agree that we may disclose your personal information, any communications sent or received by you, and any other information that we may have about your account, (a) in response to law enforcement or other governmental agency requests, or if required to do so by law, regulation, rule, subpoena, search warrant, or court order; (b) as necessary to identify, contact, or bring legal action against someone who may be misusing the service, the equipment, or both; (c) to protect and defend the rights or property of Rock Island; or (d) to act under exigent circumstances to protect the personal safety of users of Rock Island services or members of the public from imminent harm. Rock Island sends out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about Rock Island products and services. You will not be able to unsubscribe to these mailings, as they are considered a part of the service you have chosen.


Security of your Personal Information Rock Island is committed to protecting the security of your personal information and will use reasonable means for doing so. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


Use of Cookies


Rock Island uses “cookies” to secure Web Email sessions and online support sessions. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, certain online services (such as Web Email and Online Support) will not function correctly or in some cases will not allow you to utilize that particular service.


Changes to this Statement


Rock Island will occasionally update this Privacy Statement by posting a new version on our web site. If there are material changes to this Statement or in how Rock Island will use your personal information, Rock Island will prominently post such changes prior to implementing the change. Rock Island encourages you to periodically review this Statement to be informed of how Rock Island is protecting your information.


Contact Information Rock Island welcomes your comments regarding this Privacy Statement. You can contact Rock Island by telephone, e-mail, or postal mail.


Rock Island Communications, 208 Enchanted Forest Drive, Suite D Eastsound WA 98245


[email protected]