OUTAGE: County-Wide Outage Restored.

OUTAGE: County-Wide Outage Restored.

11:57 26 September in Service Updates

Mainland Internet outage for Rock Island fiber customers. All systems restored. Outage started at roughly 11:15 and lated until 11:55. Total outage time was approximately 40 minutes.

An upstream provider, Isomedia, performed a network change outside of a scheduled maintenance window without notification. This effected connectivity for fiber customers until the problem was identified and fixed. No LTE fixed wireless services were affected during this event.