Service Updates

Outage: Mineral Point Area

16:32 23 February in Service Updates

Please be advised that there will be a brief internet outage in the Mi= neral Point/ Mineral Heights area tomorrow, Wednesday, February 24. The Mineral point active site needs some electrical work done, and has= to be shut down in order for the work to take place....

Outage: Mineral Point Area

11:40 23 February in Service Updates

Please be advised that there will be a brief internet outage in the Mineral Point/ Mineral Heights area tomorrow, Wednesday, February 24. The Mineral point active site needs some electrical work done, and has to be shut down in order for the work to take place....

Service Restored

23:42 03 October in Service Updates

Century Link internet service down countywide. Rock Island has switched to radio connectivity to the mainland and will keep backup systems running while Century Link is down. There outage on the mainland this morning is affecting all San Juan County DSL customers, both CenturyLink and Rock Island....

Outage

23:38 24 August in Service Updates

In the process of adding a new circuit to increase capacity within our transport network, a technical issue arose causing intermittent outages throughout a portion of our system for a period of approximately three hours yesterday afternoon (Aug 24th).  Our network operations implemented a fix,...

Outage

23:42 19 August in Service Updates

Due to a line break on Fidalgo Island, Rock Island lost connectivity for an extended period between noon and midnight for some fiber connected customers. DSL services where also impacted during this time as CenturyLink was also affected by the same break.  Services restoration began...