BUSINESS SERVICES

Rock Island Business Services

Working in partnership with our community to build a strong economic foundation and to ensure the long-term success of all our community members.

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Local Expert Support

Rock Island is proud to announce a full suite of products and services designed to support businesses in our community. Our team of experts is here to help you with all your IT needs. 

Here is a list of some of our most popular products and services:

 

Digital Phones (VoIP)

Our business-class voice over internet protocol (VoIP) phone systems gives you the power to update and manage your phone system from anywhere in the world. The quality sounds amazing and you will love how easy it is to drive your system.

Cyber Security

Protecting your network is no longer an option, especially when running a business. Let Rock Island help protect you from today’s internet threats. We use industry-leading software to monitor your network and devices so you don’t have to become a victim of today’s cybercrimes.

Company Email & Microsoft Apps

Rock Island re-sells Microsoft Outlook email accounts for a great price. We can help you move to a professional-grade email host and get access to an entire suite of Microsoft Office products for you and your staff as needed. Keep all of your existing company address; just get more out of them.

Managed IT

Ever dreamed of having your own IT department but didn’t have the time or money to set one up? Rock Island provides a full-service IT department on an hourly basis to satisfy your specific needs. From simple help with stubborn printers to connecting internal networks, we can perform custom work for a set of hours a month that you decide.

Enterprise Wi-Fi

Sometimes the Wi-Fi on your modem doesn’t provide enough wireless coverage for your business needs. Rock Island will install and manage a commercial-grade Wi-Fi system to ensure that you get wireless connectivity everywhere you need it. 

Cloud-Solutions

Sometimes the best computer to use for your business is one that’s entirely off-site. Our virtual machines are fast, configurable and best of all backed up online, so you’ll never have to worry about your office machine going down or being stolen with all your data. 

Control 4 Authorized Dealer

We have certified installers and Control4 programmers on staff and can help you with your Control4 automation needs, from simple to complex. We are the only San Juan County Control4 partner and we are very excited to help automate your island expereince.

Security Systems

We offer affordable security packages that are best of breed. We can design, install and help you monitor your security system to make sure it remains up and accessible at all times.

Disaster Recovery

Disaster recovery and business continuity are more than just buzz-words these days. They are things that can be evoked if you have a data emergency. We provide off-site backups to protect your data and can restore it quickly according to our continuity plan design.

Business Fiber Pricing

Fiber 30
(30/30 Mbps)

$80/mo.

Fiber 75
(75/75 Mbps)

$95/mo.

Fiber 500
(500/500 Mbps)

$125/mo.

Fiber Gig
(1,000/1,000 Mbps)

$180/mo.

All fiber plans include a modem, have no data caps, and no activation fee.
Not all add-on services are available for small business rates.
For companies with 4 or fewer employees.

Business 100 
(100/100 Mbps)

$200/mo.

Business 250 
(250/250 Mbps)

$300/mo.

Business 500 
(500/500 Mbps)

$400/mo.

Business Gig 
(1,000/1,000 Mbps)

$600/mo.

All fiber plans include a modem, have no data caps, and no activation fee.
Full suite of business IT services available.
For companies with 5 or more employees.
Seasonal rates are not available.

WE WANT TO work for you

Our expert Business Solutions team has been upgrading and managing massive systems all over the county and want to do that for you too. Drop us a line to see if our suite of products and services will work for your business needs.

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Business Name (if applicable):
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* Format: 360-378-5884
How can our Business Team help you:

From Our Business Service Clients

Customers Approve. Not only are we award winning, our customers like us too.
“At Eventide Health our need to access patient charts, send medications and review medical conditions not only here in our office but also remotely is incredibly crucial. We needed a company that understands the importance of what we’re doing as well as the local challenges of being remote from the mainland.

We love knowing who our local partners are and that they care as much about our business as we do about theirs. Rock Island stands far above any local competition. We’re super thankful they’re here. I can’t imagine doing what we do without them.”

William F. House
MD Eventide Health, Friday Harbor

I Highly Recommend Rock Island Communications!!

“Islands Marine Center came on board with Rock Island Communications several years ago. We wanted a local company to manage and update our network. Rock Island has updated our email, network hardware, phone system and security. They have been proactive and responsive to our needs as a small marina. As with any modernization, we had our challenges and some bumps along the way.

Rock Island was there for us each time and only an email away. Their business support tech group makes sure that someone is available to help in a timely manner. We have found their rates reasonable and have saved money over what we were paying for separate services with landline companies and off island network services.

Shelley Fox
IMC

We have been a Rock Island customer for almost 20 years, and remote working for most of that time in our architectural design consulting business.
The support we have received recently to upgrade our fiber connection has been outstanding. With design deadlines for clients world-wide, we can now be confident that we will not have down time during the design phase, and will get lightning fast internet speeds to send our large design files any time, anywhere. Working remotely from an island in the Pacific Northwest doesn’t mean we are behind the times when it comes to gigabit internet!
Also, with our long-stay rental property business, it’s rewarding when our remote-working executive guests compliment us on the fiber internet speeds and secure networking features from Rock Island.

Caroline Di Diego
President INCLINEDESIGN and Designer/Manager for The Original Evergreen Experience

“I highly recommend Rock Island’s Business Support Service.  At Luxel, a reliable, blazing-fast internet connection, robust network design, threat detection, and user support are all critical to my business.  Rock Island designed and implemented a new network for us that includes all of the above as well as a cutting-edge backup solution.  Their ability to help Luxel employees remotely is great, and their responsiveness to any requests has been outstanding.”

Travis Ayers
President | Luxel Corporation

Rock Island has been a solid partner in our business from Day 1, way back in 2004.  As we’ve grown and expanded over the past 15 years, they’ve been there for us in many ways—supplying hardware, solid internet connections, network design, and monitoring services.  As an essential business operating during the global pandemic, their ongoing support has been foundational to our success and resilience.  I hear from industry colleagues around the country about the difficulties they face in finding IT talent that is both accessible and competent; I’m glad to say that Rock Island has always been both to me and my business

Brian Kvistad
Owner – Operator