Billing Notice

Billing Notice

Rock Island has migrated to a new billing platform, and as a result, there has been a delay in invoice generation.

As of December 3rd, all invoices have been generated for November 1st-20th and December 1st-2nd. For those on

automatic payment through ACH – November and December invoices are likely to be charged on the same day or

within a few days of each other if your bill cycle date falls between December 1st-5th. We apologize for any inconvenience.

If you have questions, please contact us at billing@rockisland.com for an expedited response.

New Billing Portal Coming Soon!

We will be launching a brand new billing portal in the next few weeks.

This new portal allows you to access your invoice history, update payment methods, and setup automatic payment.

You will receive an invitation via email to our new account portal soon. Keep an eye on your email for more information.

 

Thank you for your patience and Happy Holidays!