Author: Dan Burke

Monthly Fiber Update: September

23:28 01 September in Fiber Updates

Hello folks, Welcome to the first installment of our Monthly Fiber Update. Before we start with our update, we want to take a second to thank you for completing our Indication of Interest form online over the past several months. Please know that we have received your...

Outage

23:38 24 August in Service Updates

In the process of adding a new circuit to increase capacity within our transport network, a technical issue arose causing intermittent outages throughout a portion of our system for a period of approximately three hours yesterday afternoon (Aug 24th).  Our network operations implemented a fix,...

Outage

23:42 19 August in Service Updates

Due to a line break on Fidalgo Island, Rock Island lost connectivity for an extended period between noon and midnight for some fiber connected customers. DSL services where also impacted during this time as CenturyLink was also affected by the same break.  Services restoration began...