Author: Dan Burke

Alert: Spoofed Emails

11:10 18 March in Service Updates

We are seeing an increase in spoofed emails. These are spam emails which are made to appear as though you or someone you know sent them to you. These may also appear to be coming from Rock Island using addresses, such as "admin@rockisland.com." Please be advised...

Thank You Rock Island

22:35 08 March in Testimonials

Dear Rock Island, We wanted to take a moment to thank you for your efforts and services this year. After 15 frustrating years of being treated like the unwanted step child by Century link (despite the valiant efforts of local representatives) we are so grateful to...

Scam Alert: Computer Infections

05:36 02 March in Service Updates

There is a popular scam going around that all computer users need to be aware of. It relies on the illusion that someone elsewhere is able to see what your computer is doing. The scam is mostly aimed at Windows users, but there are stories...

Monthly Fiber Update: March

01:49 02 March in Fiber Updates

Hello there friend, It’s time for another Monthly Fiber Update, and this one is a good one! This email series will help answer some of the most common questions we receive about our fiber initiative. We‘ll continue to send out information like this every month to...

Known Issue: Outlook 2016

04:27 01 March in Service Updates

A bug in the latest update to Outlook 2016 when used with POP3 is causing unwanted deletions from the server, and duplication of emails received. Details can be found here: https://support.microsoft.com/en-us/kb/3145116...