Monthly Fiber Update: September

19:25 14 September in Fiber Updates

Hello Neighbor, It’s time for another update on our fiber rollout and more from your local friends at Rock Island. What a summer we had! We hope you all had a great time over the past month, and hope you are gearing up for a productive...

Email Update: Last Batch In Process

14:16 12 September in Service Updates

The network team has opened up the last and final load of email backlogged from last week's outage. There are about 40,000 emails processing now. The vast majority of these emails are spam but there may be a chance of legitimate email in this load, so...

Email Update: Technical Update 11am

11:20 08 September in Service Updates

The following is a technical update from our tech team as of 11am, September 8, 2016: Out bound mail is flowing, with no degradation to that services. Inbound mail is flowing but slowly, the service is suffering degradation. We still have 20k emails to process...

Email Outage Update

08:38 08 September in Service Updates

Just before 3am this morning it appeared that we had got email flowing again, and our system was clearing the backlog of emails. Test accounts were working. However, as of 8 am this morning, it is clear to us we are still dealing with an issue....