Monthly Fiber Update: November

11:34 04 November in Fiber Updates

Refer a Friend to LTE Fixed Wireless, and…   Word of mouth is everything in the islands, and we want the good word about our LTE Fixed Wireless service to spread! That’s why we’re offering a $25 credit to every Rock Island customer who refers a friend...

Outage Alert: Countywide Fiber Outage

16:01 13 October in Service Updates

We just experienced a 21 minute outage on our fiber network, including several cellular sites, for 21 minutes. The outage occurred on the mainland between Bellingham and Seattle. The problem has been solved and all systems are back online as of 3:38pm. Outage affected Bellingham, San Juan...

LTE Outage Fix: Reboot Your Modem

09:22 13 October in Service Updates

We have confirmed that there was a limited outage on the LTE network last night around 12:35 last night. If you are currently finding yourself offline, please reboot your modem. That should fix the problem.   If you do reboot your modem, and do not come back...