OUTAGE: Email Outage This Weekend and Today

10:16 10 April in Service Updates

Outage Start: Friday, April 7,  Approximately  8:02am. Resolution: Still active as of 10am April 10, 2017 Due to a hardware failure last Friday, some users have been experiencing intermittent Rock Island email delivery of varying degrees. Some hosted domains have been affected by this outage as well....

Yesterday’s Privacy Vote

10:59 29 March in Service Updates

This week the House and the Senate killed an upcoming FCC ruling. That ruling would have required Internet providers to ask you for your permission to sell your browsing data. Currently, there are few protections about selling your data in place, and given yesterday's legislation,...

San Juan Islands in Washington State

15:47 23 March in Rock Island News

Successful Rural Fiber Broadband Deployment Too many rural areas in America still have slow broadband service. San Juan Islands (Washington State) used to have only DSL (1 Mbps) service provided by CenturyLink, and spotty cellular phone coverage from AT&T and Verizon. Recently, however, Orcas Power and...

Monthly Fiber Update: March

08:36 15 March in Fiber Updates

Lopez Island LTE Complete   Not too long ago, we drove our trucks onto Lopez soil with the intent of making it safer for locals and visitors, and to bring much-needed Internet services to islanders, including businesses in the village. Believe it or not, for years, businesses...

FH Retail Store Closed Today

19:52 27 February in Service Updates

Due to a team training for the forthcoming T-Mobile retail experience in our Friday Harbor retail store, the retail store will be closed this week (Monday 2/27 - Friday 3/3). If you would like to come upstairs and visit our administrative office please do. Sorry for any...

OUTAGE: DSL Customers

22:19 25 February in Service Updates

We are currently dealing with an extensive CenturyLink outage affecting all Rock Island DSL customers. From what we can tell this appears to be an issue on their network outside of San Juan County with reports of state-wide outages into the morning. CenturyLink has advised us...