OUTAGE: DSL Customers

22:19 25 February in Service Updates

We are currently dealing with an extensive CenturyLink outage affecting all Rock Island DSL customers. From what we can tell this appears to be an issue on their network outside of San Juan County with reports of state-wide outages into the morning. CenturyLink has advised us...

ALERT: SPAM with Rock Island Name

09:36 21 February in Service Updates

Over the weekend many of our customers received an email purporting to come from Rock Island Communications Help Desk Email Support. This is a spam email, and was not sent by anyone associated with Rock Island Communications. The best course of action is to simply...

Monthly Fiber Update: February

10:58 12 February in Fiber Updates

Houston, we have a problem…   We’ve had a tidal wave of calls recently from people looking to get off CenturyLink Internet and phone service. If you haven’t been tracking the news lately, there has been discussion about the condition of the CenturyLink’s fiber cable that runs...