ALERT: LTE Fixed Wireless Connectivity

12:52 19 July in Service Updates

We've identified an issue impacting LTE Fixed Wireless customers in which their connection is disconnecting and then reconnecting multiple times. We are aware of the issue and are working to prevent this from occurring again; customers may see their service disconnecting and reconnecting, however, it...

ALERT – Fake Rock Island Emails

08:57 17 July in Service Updates

You may receive an email claiming to be from Rock Island asking you to update your email account and providing a link to rockisland.com. Please be aware that is a fake request and DOES NOT originate from Rock Island. The link will not take you to...

Monthly Fiber Update: June

13:26 19 June in Fiber Updates

A Tough Week for CenturyLink   If you lost your CenturyLink phone or Internet connection this weekend, you were not alone. CenturyLink had a massive, multi-state outage that affected San Juan County, but also major cities like Las Vegas, Omaha, Denver, Minneapolis, Phoenix, Seattle, Apopka, Portland, and...