Yesterday’s Privacy Vote

10:59 29 March in Service Updates

This week the House and the Senate killed an upcoming FCC ruling. That ruling would have required Internet providers to ask you for your permission to sell your browsing data. Currently, there are few protections about selling your data in place, and given yesterday's legislation,...

San Juan Islands in Washington State

15:47 23 March in Rock Island News

Successful Rural Fiber Broadband Deployment Too many rural areas in America still have slow broadband service. San Juan Islands (Washington State) used to have only DSL (1 Mbps) service provided by CenturyLink, and spotty cellular phone coverage from AT&T and Verizon. Recently, however, Orcas Power and...

Monthly Fiber Update: March

08:36 15 March in Fiber Updates

Lopez Island LTE Complete   Not too long ago, we drove our trucks onto Lopez soil with the intent of making it safer for locals and visitors, and to bring much-needed Internet services to islanders, including businesses in the village. Believe it or not, for years, businesses...

FH Retail Store Closed Today

19:52 27 February in Service Updates

Due to a team training for the forthcoming T-Mobile retail experience in our Friday Harbor retail store, the retail store will be closed this week (Monday 2/27 - Friday 3/3). If you would like to come upstairs and visit our administrative office please do. Sorry for any...

OUTAGE: DSL Customers

22:19 25 February in Service Updates

We are currently dealing with an extensive CenturyLink outage affecting all Rock Island DSL customers. From what we can tell this appears to be an issue on their network outside of San Juan County with reports of state-wide outages into the morning. CenturyLink has advised us...

ALERT: SPAM with Rock Island Name

09:36 21 February in Service Updates

Over the weekend many of our customers received an email purporting to come from Rock Island Communications Help Desk Email Support. This is a spam email, and was not sent by anyone associated with Rock Island Communications. The best course of action is to simply...