30-Day Money Back Guarantee
Each new LTE service comes with a 30-day money back guarantee. Since we can’t be sure that you will get service at your desired location until you test it, we offer a 30-day money back guarantee to make sure you get the performance you need, where you need it.
Due to the nature of any wireless service, connectivity needs to be determined in the home or business where it will be used. We have set up this program to give people a way to be sure they get service, and try it for 30-days to make sure they are happy with the performance before entering into a 2-year contract.
Like most ISPs, we bill all of our services in advance of the month. This means you will see a charge to your account for your first month of service, as well as your activation fee, the same day you take a device from us. If you are not satisfied with this service, just bring us back the device within this time period and we will give you a full refund. No strings attached.