Rock Island’s Fiber Broadband Initiative
Find out how Rock Island can bring truly high-speed broadband to your home or business and enable you to harness the speed of light.
This section of the site will help you understand:
- The current state of high-speed Internet in San Juan County
- Why you need fiber-optic broadband
- The approximate costs and how Rock Island incentives can help
Rock Island Communications is in the beginning stages of rolling out fiber optic broadband services to homes in San Juan County. We are able to do this by utilizing Orcas Power and Light Cooperative’s Power Grid Control Backbone, which has been built to manage our county’s electrical system. Rock Island is a wholly owned subsidiary of OPALCO.
This section of our site has been designed to provide you with an overview of how to get connected, and the type of plans and services we offer.
How to Get Connected
To get service, connecting parties organize and fund the cost of construction to bring this utility through their neighborhoods and to their homes. Construction costs vary depending on location, and typically consists of two main components:
Middle Mile: A Middle Mile refers to the connection from the OPALCO backbone into a neighborhood. The cost of your Middle Mile can be shared among neighbors, thus reducing the overall cost to each participating home or business owner.
Last Mile: The Last Mile refers to the connection from a Middle Mile to a home or business. This cost is typically borne by the property owners.
The Rock Island team is actively working with organized groups of homeowners in HOAs, road or water associations, or simply groups of neighbors who come together to share the costs. If you are a member of any organized association, approach your group’s leadership about putting together a plan to connect. If you are not part of such a group, talk with your neighbors and see if you can establish a group. Once organized, select a single point of contact and have that person email us at: firstname.lastname@example.org. Also be sure to have each member of your group fill out our interest form at: rockisland.com/connect
Our Two Incentives
To help offset the cost of construction, Rock Island is offering two types of Incentives to the first 3,000 property owners who sign up. They are:
1. Construction Incentive: The Construction Incentive is a $1,500 credit towards Last Mile construction.
2. Discount Incentive: The Discount Incentive is available for those willing to cover their entire construction costs. In this case, Rock Island will provide a $20/month discount on fiber subscriptions for as long as the customer lives at their service address.
Our Fiber Products
Rock Island provides both data (Internet) and voice (telephone) service to our customers, allowing subscribers to completely replace a “bundled” phone/Internet package.
Our Plans and Cost
Once a customer is connected, they can choose a fiber Internet rate plan. Speeds for all fiber optic plan are what we call ‘symmetrical,’ meaning they are the same speed for download and upload rates.