Author: Dan Burke

Monthly Fiber Update: September

19:25 14 September in Fiber Updates

Hello Neighbor, It’s time for another update on our fiber rollout and more from your local friends at Rock Island. What a summer we had! We hope you all had a great time over the past month, and hope you are gearing up for a productive...

Email Update: Last Batch In Process

14:16 12 September in Service Updates

The network team has opened up the last and final load of email backlogged from last week's outage. There are about 40,000 emails processing now. The vast majority of these emails are spam but there may be a chance of legitimate email in this load, so...

Email Update: Technical Update 11am

11:20 08 September in Service Updates

The following is a technical update from our tech team as of 11am, September 8, 2016: Out bound mail is flowing, with no degradation to that services. Inbound mail is flowing but slowly, the service is suffering degradation. We still have 20k emails to process...

Email Outage Update

08:38 08 September in Service Updates

Just before 3am this morning it appeared that we had got email flowing again, and our system was clearing the backlog of emails. Test accounts were working. However, as of 8 am this morning, it is clear to us we are still dealing with an issue....

Email Outage

14:12 07 September in Service Updates

Our web portal is now up and functional but email send and receive is slow. We will continue to optimize the mail service over the next 24 hours. Sorry for any inconvenience....

Email Outage for Web Portal.

09:12 07 September in Service Updates

The Rock Island email portal is down at the moment and has been intermittent from 3pm yesterday to 4am today, and again since 7am this morning. This is only affecting people trying to log into their email via the Rock Island web portal. This outage...

Email Outage

17:03 06 September in Service Updates

We are currently experiencing an email server issue affecting all incoming and outgoing Rock Island E-mail. Our technicians are working on the issue now. More updates to come as they become avaliable....

A Happy Lopesian

10:19 22 August in Testimonials

Thanks for the follow up. I am as happy as is possible with my new internet connection. I came home with my new router plugged it in and have been in heaven since. I am now routing my phone over and thank all of you fine people...