ALERT: LTE Fixed Wireless Connectivity

ALERT: LTE Fixed Wireless Connectivity

12:52 19 July in Service Updates

We’ve identified an issue impacting LTE Fixed Wireless customers in which their connection is disconnecting and then reconnecting multiple times. We are aware of the issue and are working to prevent this from occurring again; customers may see their service disconnecting and reconnecting, however, it should not remain down

 

Troubleshooting – If you are not able to connect at all to the Internet, please power cycle your device. If that doesn’t work, please call us to troubleshoot your connection.